eDesk

AI-Assisted Customer Support to Scale Support and Grow Your Brand


eDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce. Get started in minutes with no complex onboarding or migrations. Ava, our 24/7 virtual agent, handles pre- and post-purchase inquiries, while AI Assist helps your team generate instant, contextual responses to every query.



eDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce. Get started in minutes with no complex onboarding or migrations. Ava, our 24/7 virtual agent, handles pre- and post-purchase inquiries, while AI Assist helps your team generate instant, contextual responses to every query.


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All customer conversations centralized in one inbox


24/7 self-service for common questions and purchases


AI-assisted support to boost agent productivity


Adjust Shopify orders directly within eDesk—no tab switching


Advanced reporting to optimize performance with actionable insights